| Speakers 1. Key Note Speakers Erik HollnagelProfessor and Industrial Safety Chair at École des Mines de Paris (France) and visiting professor at the Norwegian University of Science and Technology (NTNU) in Trondheim (Norway). Erik Hollnagel has since 1971 worked at universities, research centres, and industries in several countries and  with problems from several domains, including nuclear power generation, aerospace and aviation, software engineering, healthcare, and land-based traffic. His professional interests include industrial safety, resilience engineering, accident investigation, cognitive systems engineering and cognitive ergonomics.Erik Hollnagel has published more than 250 papers and authored or edited 15 books, some of the most recent titles being The ETTO Principle: Efficiency-Thoroughness Trade-Off: Why Things That Go Right Sometimes Go Wrong (Ashgate, 2009), Resilience Engineering Perspectives: Remaining Sensitive to the Possibility of Failure (Ashgate, 2008), Resilience Engineering: Concepts and Precepts (Ashgate, 2006), Joint Cognitive Systems: Foundations of Cognitive Systems Engineering (Taylor & Francis, 2005) and Barriers and Accident Prevention (Ashgate, 2004). Erik Hollnagel is, together with Pietro C. Cacciabue, Editor-in-Chief of the international journal of Cognition, Technology & Work. For more info, please visit his website. |
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| Richard Cook Associate Professor, Department of Anesthesia and Critical Care Director, Cognitive technologies Laboratory University of Chicago. Richard Cook's current research interests include the study of human error, the role of technology in human expert performance, and patient safety. He graduated with honors from Lawrence University in Appleton, Wisconsin where he was a Scholar of the University. He received the MD degree from  the University of Cincinnati in 1986 where he was a General Surgery intern. Between 1987 and 1991 he was researcher on expert human performance in Anesthesiology and Industrial and Systems Engineering at The Ohio State University. He completed an Anesthesiology residency at Ohio State in 1994. Since November 1994 he has been faculty in the Department of Anesthesia and Intensive Care of the University of Chicago.Richard Cook is an Associate Director for the GAPS (Getting At Patient Safety) project sponsored by the Veterans Health Administration. Dr. Cook was a member of the Board of the National Patient Safety Foundation from its inception until 2007. He is internationally recognized as a leading expert on medical accidents, complex system failures, and human performance at the sharp end of these systems. His most often cited publications are Gaps in the continuity of patient care and progress in patient safety, Operating at the Sharp End: The complexity of human error, Adapting to New Technology in the Operating Room, and the report A Tale of Two Stories: Contrasting Views of Patient Safety. For more info, please visit his website. |
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| Sidney Dekker Professor of Human Factors and Systems Safety, and Director of Research at the Lund University Center for Complexity and Systems Thinking. Sidney Dekker gained his PhD in Cognitive Systems Engineering  from The Ohio State University, USA and have previously worked in Australia, New Zealand, the Netherlands, and England. He has been a Senior Fellow at Nanyang Technological University in Singapore, and Visiting Academic in the Department of Epidemiology and Preventive Medicine, Monash University in Melbourne.He also holds an appointment as Professor of Community Health Science at the Faculty of Medicine, University of Manitoba, in Canada. His research interests include system safety, human error, reactions to failure, and organizational resilience. Sidney Dekker's recent books are Ten Questions About Human Error: A New View of Human Factors and System Safety (2005), The Field Guide to Understanding Human Error (2006), and Just Culture: Balancing Safety and Accountability (2007). He also recently became an airline pilot, flying the Boeing 737NG part-time. He is a member of the Union of Concerned Scientists. For more information, please visit his website. |
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| Rhona Flin Professor of Applied Psychology and Director of the Industrial Psychology Research Centre at the  University of Aberdeen (www.abdn.ac.uk/iprc). Rhona Flin leads a team of psychologists conducting research on human performance in high risk industries and healthcare. Her group’s projects include studies of leadership, culture, team skills and decision making in acute medicine, aviation and energy industries.She is currently studying surgeons’, anaesthetists’ and nurses’ non-technical skills and safety climate in hospitals and is leading the Scottish Patient Safety Research Network which was established in 2007 (www.spsrn.ac.uk). Rhona Flin's latest books are Safety at the Sharp End: A Guide to Non-Technical Skills (with O’Connor & Crichton, Ashgate, 2008) and Safer Surgery: Analysing Behaviour in the Operating Theatre (with Mitchell, Ashgate, 2009, in press). For more information, please visit her website. |
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2. Speakers
3. Dinner speaker
 Nancy BerlingerDeputy Director and Research Scholar at The Hastings Center, Garrison, N.Y. Responsible for strategic planning, and for management of organizational capacity-building initiative. Nancy Berlingers research interests focus on clinical ethics including patient safety and the resolution of medical harm. |
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4. Moderator – Conference Chairman
5. Conference Programme Committee
 Synnöve ÖdegårdRN, Dr PH, KTH, School of Technology and Health, Stockholm, Sweden. |
 Iréne TaelResearcher, KTH, School of Technology and Health, Stockholm, Sweden. |